1. Nature of Services
AIWire provides professional consulting services on a subscription basis. Due to the nature of digital consulting, refunds are generally not applicable once service access has begun. All plans include clear descriptions of their offerings. Clients are encouraged to review plan details before subscribing.
2. Refund Conditions
Refunds are not offered once a consulting cycle has started. If you believe a charge was made in error, please contact our support team immediately. We will review the case fairly and respond within a reasonable timeframe. Our goal is to ensure transparency in all transactions.
3. Cancellations
Clients may cancel subscriptions at any time prior to the next billing cycle. Cancellation takes effect at the end of the current paid period. No partial refunds are issued for unused days. Clients are responsible for managing renewals through their account or by contacting us.
4. Billing Errors
If you notice an unexpected charge, please notify us promptly. We will investigate and correct any confirmed billing mistakes. Our team will communicate clearly throughout the resolution process. Accurate billing is a priority for AIWire.
5. Non-Transferable
Subscriptions and payments are non-transferable between accounts or third parties. All services are assigned to the original account holder. This ensures confidentiality and service integrity. We reserve the right to suspend service for violations.
6. Modifications to Policy
This policy may be updated occasionally to reflect business or legal requirements. All changes will be published on this page with effective dates. Continued use of services implies acceptance of the current policy. We recommend checking periodically for revisions.
7. Service Access
Upon subscribing, clients receive access to services as described. Interruptions due to technical issues or scheduled maintenance do not qualify for refunds. We strive to minimize downtime and communicate clearly in advance. Access terms are consistent across all subscription plans.
8. Contact for Disputes
If you have concerns regarding a payment or service, we encourage you to reach out. Our support team is available to assist and clarify any questions. Written requests may also be submitted by email or post. We aim to handle all concerns respectfully and promptly.
Contact Information:
[email protected] | +1 618 350 2392
108 Browning Ave, Toronto, ON M4K 1W3, Canada